Do you have a showroom? We do not currently have a showroom. However our offices are open Monday - Friday 9.30 till 17.30 if you wished to say hello.aquabliss, Unit 1 Favedale Ind Est, Darlington, DL3 0PP
Can I collect my order?We do offer a collection service, however all collections must be arranged in advance of the day you wish to collect to avoid disappointment should a product not be available.
Do you offer a price matching service? We are confident our prices are the lowest on the internet but if you find the same product elsewhere for cheaper we will endeavor to not only match it but beat it.
What is the standard delivery time? Delivery time can vary depending on what you have ordered. We aim to dispatch all orders as quickly as possible, generally you should receive your order within 3-5 working days, we do however recommend that you allow coverage of 7 - 10 working days for any unforeseen circumstances such as loss of the consignment, damage etc. For large items you will be notified of the day for delivery.
Do you have an item in stock? Our stock levels change constantly and should an item not be available for delivery in under two weeks we mark it as such on the site.
How much is delivery? Delivery costs will vary depending on what you order and where you would like them delivered to. The standard cost for a small parcel to a UK mainland address is £12.50, the standard cost for a bulky item to a UK mainland address is £35, each item is listed with its own cost information. If you order more than one item the maximum you will pay for delivery is £35. Postage may be cheaper to certain postcodes.
Do you have a telephone number I can call you on? Yes, 01325 778277 however please direct any technical questions or similar queries through email, the phone lines are for payment only and handlers are not trained to handle customer inquiries. Emails during working hours will normally be answered within 2 hrs.
How do I return an item? You can view our full returns policy by reading our terms and conditions.
Do aquabliss offer discounts for multiple purchases or high value orders? Should you be buying in quantities over 5 of any one item please contact us direct for bulk purchase prices, if you are an associated trade please apply for our trade account.
Can you send me a brochure? At the moment we do not print our own brochure.